TLC’s Upload Portal (TLC UP) is a quick, easy, and convenient way to access your license information and submit your required items to the TLC. It is unique to your license and is available whenever you want, 24 hours a day, 7 days a week.
- All licensees (medallion owners, drivers, vehicle owners and businesses) can check their license status, expiration date, and upcoming deadlines.
- Applicants for a new driver or vehicle license can check the status of their application, see all missing requirements, and submit documents to TLC.
- Bases can submit trip records and view a list of all affiliated vehicles, SHL permits, and their statuses.
- Medallion Agents can view a list of all affiliated medallions and vehicles and their statuses.
TLC Up
Visit www.nyc.gov/tlcup
on your computer, phone, or tablet
How-To Guide for TLC Up
- English
- Spanish / Español
- Arabic / العربية
- Bengali / বাংলা
- Chinese (Simplified) / 简化字
- French / français
- Haitian-Creole / Kreyòl ayisyen
- Hindi / हिन्दी
- Korean / 한국어
- Polish / polski
- Punjabi / ਪੰਜਾਬੀ
- Russian / Русский язык
- Urdu / اردو
To log in, you will need the following:
- Your TLC License Number or Application Number
- Your Mailing Zip Code
- Last 5 digits of your SSN or EIN
- Your email address
First time users, complete these steps before logging in:
- Enter your TLC Application Number or TLC License Number (this is not the license plate number), mailing zip code, and last five (5) digits of your EIN or SSN, then click “Sign In;”
- You will be prompted to verify your email address by either confirming or typing your email address, then click “Submit;”
- The TLC will send you an email to verify your email address, the subject line will be, “TLC UP Email Address Verification;”
- Open the email and click the blue underlined hyperlink to verify your email address;
- Return to the TLC Up log in page and you will be able to log in.
For help with New Driver and New Vehicle Application submissions
- Visit Get a Drivers License
- Visit Get a Vehicle License
- View a video on how to upload documents in English and View a video on how to upload documents in Spanish.
- If you need additional assistance using TLC UP to complete your new driver or vehicle application, there are several organizations that may voluntarily assist you. You are free to contact any of the organizations listed in Industry Guides Available to Assist Drivers with TLC Up (PDF) for assistance. Please note that these organizations are not part of TLC and TLC does not assume any responsibility if you decide to contact any of these organizations.
For help with submitting required Base trip records
- Visit FHV Trip Record Submission.
For all other inquiries
- email licensinginquiries@tlc.nyc.gov. Someone will get back to you between the hours of 8:30am to 5pm Monday through Friday.
